{admin_header}
{ADMINISTRATION_MSG}
>
{HELPDESK_MSG}
>
{EDIT_REQUEST_MSG}
{EDIT_REQUEST_MSG}
{errors_list}
{CUSTOMER_DETAILS_MSG}
{CUSTOMER_ID_MSG}
{CUSTOMER_NAME_MSG} *
{CUSTOMER_EMAIL_MSG} *
{EMAIL_CC_MSG} {EMAIL_FIELD}
{EMAIL_BCC_MSG} {EMAIL_FIELD}
{SUPPORT_IDENTIFIER_FIELD}
{SUPPORT_ENVIRONMENT_FIELD}
{CUSTOMER_IP_MSG}
{SUPPORT_PRODUCT_FIELD} *
{support_product_id_description}
{REQUEST_DETAILS_MSG}
{SUPPORT_DEPARTMENT_FIELD} *
{dep_id_description}
{ASSIGN_TO_MSG}
{admin_id_assign_to_description}
{TYPE_MSG} *
{support_type_id_description}
{STATUS_MSG} *
{support_status_id_description}
{PRIORITY_MSG} *
{support_priority_id_description}
{SUPPORT_SUMMARY_COLUMN} *
{ATTACHMENTS_MSG}
{ATTACHED_FILES_MSG}
:
{attached_files}
{DESCRIPTION_MSG} *
{description}
{SEND_NOTIFICATION_TO_CLIENT_MSG}
{property_name} {property_required}
{property_control}
{admin_footer}